Updated Dec 2nd, 2016
Our policy is to promptly and enthusiastically repair or replace at our option any product that is defective in materials or workmanship. You return the product to us, and we will pay for the shipping back to you. Naturally, Athletic Field products do incur normal wear and tear, and normal wear and tear is not considered a defect.
If the product isn’t defective, but you change your mind, we will still accept returns on stock items. For custom orders we can’t accept returns, nor can we accept order cancellations after we have started production. Stock items must be returned to us within 15 days and the product must be unused. We will reimburse you for the price you paid less a nominal 15% restocking charge. Naturally we don’t reimburse your shipping charges.
This policy also applies to wholesale products purchase through C&H Baseball but not manufactured by C&H’s manufacturing facilities. We will handle the return process for you and follow the original manufacturer’s published return policy.
For Questions please contact us online or call us at (800) 248-5192